Is the hope Diamond there in the palm of your hand? No? OK, wait one minute then look again. WTF? Sit in your chair and look in the palm of your left hand. I spelled out exactly what I have done and they reply was to do it again. I cannot believe how pathetic the less than premium support I am getting, even when logging a ticket through the correct channels. I installed Forticlient with no hassles and this workstation is protected by that provider now. When I start the installer, it ends with Sophos cannot be installed. After deleting over 200 keys, Sophos is "off" but will not reinstall. I then remote edited the registry to delete the Sophos registry keys. I booted the system with a live Linux cd, then manually deleted Sophos folders. I Followed the steps detailed in that article 4 times and there was no change in the result. I have mentioned this to the support engineer and I will say this to you as well, I have tried all related articles known to human kind, supplied by Sophos.
Remove sophos home windows install#
I tried changing ownership so I can clear Sophos from my registry but again get access denied.ĭoes anybody know what else I can do as I have no protection on my computer and I cannot install any other product to replace Sophos home as it will not remove. I have followed tech articles that point to deleting / modifying registry keys but either the keys are not there or I get access denied on the Sophos keys. When attempting reinstall after this, I get the error for pending restart. I booted into safe mode, disabled all Sophos services then renamed the Sophos folders under Program Files. I searched for Sophos removal tool but cannot find any. I logged a ticket and got an auto response and ref number but nothing after that despite sending a number of follow up emails. I am logged in as an administrator and I have tried to run the console locally as Administrator but still cannot find 'Troubleshoot'.
There is no 'Troubleshoot' option available at the bottom of the window as so many articles point out. Uninstall starts with "Disabling Tamper Protection" and it opens the console. I pointed the system to a virus and nada. abit more time difference than 1 hour, but the helpdesk is open 24/7 afaik. Please contact LPL systems if you need help with this.
Remove sophos home windows software#
I tried everything I could find to remove this software as it is not working at all. You might be better off contacting Sophos Support in the UK, they are only 1 hour behind you. Here are instructions for uninstalling Sophos on your Windows PC or Mac.
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